Privacy Policy

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This Privacy Policy describes how Aivonic AB ("Aivonic", "we") collects, uses, and shares your personal information when you visit our websites, create an account, or use our products — including Aivonic Workspace, the AivoniClaw automated back-office, our AI chat agents, and our Voice AI — on the web and in our mobile apps.

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking about Device Information, Order Information, and the Account and Content information described below.

Information you provide through our products

When you create an account or use Aivonic Workspace and our other products, we collect the information you provide, including your name and email address (“Account Information”), and the content you create or upload — documents, notes, messages, tasks, and board data (“Content”).

How we use Content and AI processing. We process your Content to provide the service, including to power AI features such as search, summaries, and assistant responses grounded in your own data. To do this, relevant Content and messages are processed by AI models — Aivonic’s own hosted models and, where you choose to connect them, third-party model providers whose API keys you supply. Voice AI conversations are processed on EU-hosted infrastructure for GDPR compliance. Your Content is yours: we do not sell it, and we do not use it to train third-party models.

Notifications. We deliver notifications inside the app (for example, when a teammate messages you). Automated agents notify you through the channels you connect, such as your own WhatsApp or email. Our apps do not currently send mobile device push notifications; if we add them, we will update this policy.

How We Use Your Personal Information

We use the information collected through the Site to:

  • Process and fulfill orders placed through the Site (including processing payment information, arranging shipping, and providing invoices and/or order confirmations).
  • Communicate with you.
  • Screen orders for potential risk or fraud.
  • Improve and optimize the Site’s performance and user experience.

Platform-Specific Disclosures

As part of its internal operations, the company integrates with various social media platforms for content creation and management. The following platforms are used, and we adhere to their respective privacy policies:

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to understand how customers use the Site.

You can read more about how Google uses your Personal Information at Google’s Privacy Policy. You can also opt out of Google Analytics at Google Analytics Opt-Out.

Advertising and Tracking

We do not sell your personal information, and we do not use your Account Information or your Content to serve cross-context behavioural advertising or to track you across other apps and websites. On our public marketing website we use standard analytics (such as Google Analytics) to understand site usage, as described above; you can opt out of Google Analytics at Google Analytics Opt-Out.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. To exercise these rights, please contact us using the details below.

Additionally, if you are a European resident, we note that we process your information to fulfill contracts we might have with you (for example, if you make an order through the Site) or to pursue legitimate business interests as described above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

We retain your Account Information and Content for as long as your account is active or as needed to provide the service. When you place an order, we keep the related billing records to meet our legal and accounting obligations. You can request deletion of your data at any time (see below), and we will delete or anonymise it in accordance with GDPR unless we are legally required to retain it.

Changes

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Minors

The Site is not intended for individuals under the age of 18.

Contact Us

For more information about our privacy practices, or if you have questions or complaints, contact us at:

Email: christian@aivonic.ai
Address:
Aivonic AB
[Re: Privacy Compliance]
Spovgränd 1
383 35 Mönsterås
Sweden

When was this privacy policy last updated?

This Privacy Policy was last updated on July 16, 2026. We may update it periodically to reflect changes in our practices or for legal and regulatory reasons.

How can I request my data be deleted?

You can request deletion of your personal data by emailing christian@aivonic.ai with the subject line "Data Deletion Request." We will process your request in accordance with GDPR requirements.