Skills Library
46 capabilities across 8 categories your AI Agent can use. Pick the skills your business needs - from a focused set in Standard to the full library in Complex and Multi-Agent systems.
E-Commerce
Shopify Connector
Full Shopify integration - products, orders, cart, and inventory via Admin + Storefront API.
Product Carousel
Display products as rich interactive carousels in chat with images, prices, and add-to-cart.
Cart Manager
Add/remove items, view cart, clear cart, and apply discount coupons.
Order Tracking
Track order status, shipping updates, and delivery information.
Inventory Check
Check product availability, stock levels, and estimated restock dates.
Pricing Quotes
Calculate prices, generate detailed quotes with volume and tier discounts.
Return Processor
Process returns, generate return labels and RMA numbers, check eligibility.
Review Collector
Collect reviews in chat, send review request emails, aggregate ratings.
Loyalty Rewards
Points balance, tier status, redemption, and referral codes.
Payments & Billing
Payment Processing
Stripe checkout sessions, payment links, invoices, and payment status checks.
Subscription Manager
List, pause, cancel, upgrade, and downgrade recurring Stripe subscriptions.
Customer & Support
Account Lookup
Find customers by email, phone, or order number. Pull profile, order history, subscriptions.
Ticket Management
Create, update, and track support tickets via Zendesk or Freshdesk.
Human Escalation
Detect when a visitor needs human support, collect contact info, notify your team.
Feedback Collection
Collect customer feedback with NPS scoring, satisfaction surveys, and webhook delivery.
Notification Preferences
Manage customer notification opt-in/opt-out with GDPR-compliant audit trail.
Sentiment Analysis
LLM-powered sentiment classification with emotions, urgency, and topic detection.
Scheduling & Calendar
Calendar Connector
Book appointments via Calendly or Cal.com with real-time slot checking.
Calendar Check
Check availability, find free time slots, and look up upcoming events.
Reminder Scheduler
Set reminders delivered via email (Arcade Gmail), SMS (Twilio), or Slack.
Communication
Email Delivery
Send emails including conversation summaries, documents, and follow-up messages.
SMS Sender
Send SMS notifications, confirmations, and alerts via Twilio.
Slack Poster
Post messages, notifications, and alerts to Slack channels.
Teams Notifier
Send notifications to Microsoft Teams channels via webhook.
Social Poster
Post content to Facebook, Instagram, and LinkedIn with engagement tracking.
Documents & Data
File Handler
Parse PDFs, images (OCR), Word docs, CSV, and JSON. Extract structured data.
Document Generation
Generate professional PDF invoices with company branding and line items.
PDF Generator
Generate PDF documents from text or HTML with optional templates.
Contract Generator
Generate service contracts as PDF, HTML, or markdown.
Report Builder
Build formatted reports and analytics summaries in multiple formats.
Data Transformer
Convert data formats, transform JSON/CSV, restructure data.
Business Intelligence
Analytics Query
Query sales data and customer metrics from Shopify and Stripe.
Knowledge Retrieval
Search your knowledge base and retrieve stored information using RAG.
Web Search
Search the web for current information, facts, and data.
Web Scraper
Extract data from websites, scrape product info, pull web content.
Translation
Translate text between languages, detect language, localise content.
Logistics & Integrations
Shipping Calculator
Real shipping rates from FedEx/UPS/DHL/USPS via EasyPost, plus tracking and address validation.
Address Validator
Validate addresses via Google Maps or SmartyStreets, calculate distances.
CRM Integration
Log interactions, update CRM records, look up customer info via HubSpot.
API Caller
Make HTTP API calls, fetch data from REST endpoints, interact with external services.
Database Query
Query databases, look up records, run read-only data queries.
Webhook Handler
Process incoming webhooks and trigger actions from external events.
Browser Automation
Automate browser tasks including navigation, form filling, and scraping.
Form Filler
Fill out web forms, submit online applications, automate data entry.
Screenshot Taker
Capture webpage screenshots and document visual state.
Common Questions About Agent Skills
What skills can my AI agent use?
Your agent can use any combination of the 46 skills listed above, from Shopify integration and payment processing to CRM, scheduling, and analytics. You pick the skills that match your business needs during onboarding.
Can I request custom skills?
Yes. If you need a capability not in our standard library, we can build custom skills tailored to your workflows. Premium support clients get priority access to custom skill development.
Can I add or remove skills after deployment?
Absolutely. Skills can be activated or deactivated at any time through the dashboard. If adding skills moves you to a higher tier, we will adjust your plan accordingly.
How Many Skills Do You Need?
Standard
Up to 3 active skills
$5,000 setup
Advanced
4–6 active skills
$6,500 setup
Complex
7+ active skills
$8,000 setup